Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
Contributor
Posts: 11
Registered: ‎01-01-2012
My Device: BB Torch 9800

PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

Hi,

i m using bb torch 9800,i installed viber app from bbworld .During instalation, it automaticaly went for restart.n till now it is rebooting everytime after every70% complition. its just like a do loop.

1.i removed battery so many times kept back..but no way.

2.i tried to start with safe mode for rebooting,but that also doesn't work.

3.charged battery fully ,then inserted,stilll same condition.

 

what to do? no way .i tried my best with these ideas what i got here on this foram,but didnt work.thats why i m writing seperately..PLZ HELP ,I M HELPLESS FROM LAST 7 DAYS...:smileysad:

Contributor
Posts: 11
Registered: ‎01-01-2012
My Device: BB Torch 9800

Re: PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

PLZZZZZ HELP SOMEONE........................:smileysad:

Forums Advisor III
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

Your device is unable to load or is it just your viber application? 

 

Did you back up your device yet? I suggest you reload your OS if you continue to get this program.

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Contributor
Posts: 11
Registered: ‎01-01-2012
My Device: BB Torch 9800

Re: PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

...device is not able to load ..its keep on rebooting..........

Contributor
Posts: 11
Registered: ‎01-01-2012
My Device: BB Torch 9800

Re: PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

i have back up already , but how to do reloading of OS 6 ,Plz guide me .
Contributor
Posts: 11
Registered: ‎01-01-2012
My Device: BB Torch 9800

Re: PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

i have back up for this ...plz guide me how to do reloading of OS 6 on it.

Forums Advisor III
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

sorry bout the delay you can follow these instructions

 

How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Contributor
Posts: 11
Registered: ‎01-01-2012
My Device: BB Torch 9800

Re: PLZ HELP: BB TORCH 9800: not able to start ,keep on rebooting after 70% booting. plzzz.. its urgent.

hello rob, thanks for reply, my phone is still in rebooting condition in loops.i tried to connect the device with bb desktop software via KB10144 BUT DIDNOT CONNECT.SO HOW CAN I PERFORM THE MENTIONED LINK  KB11320..PLZ HELP////