01-04-2012 08:09 PM
I have the BB Torch 9800. I've been googling and looking through the forums for a permanant solution to my issue, but I am coming up empty.
While using my internet browser if I zoom in or turn my phone on its side it gets a white stripe running the whole length of the screen.
It appears to go away after a battery pull which is the only solution I've found after searching, but I would like a more permanant solution.
If anyone has anything I'd like to hear it. Or a link to another webpage or thread with the solution.
01-09-2012 12:16 PM
In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/kqMaD3
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with selective restore here is how to restore http://bit.ly/bSbfl3
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Click Solution? for posts that have solved your issue(s)!
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
01-09-2012 12:48 PM
i had the stripe on older OS versions, upgrade to a newer version should fix it.
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