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Trusted Contributor
donb2
Posts: 101
Registered: ‎08-14-2010
My Device: Torch 9800
Accepted Solution

Persistent Untrusted Cert Chain from rcp5.us.blackberry.com

can anyone tell me why i keep getting constant "Untrusted Cert Chain" requests from rcp5.us.blackberry.com?  it keeps saying "You are attempting to open a secure connection, but the server's certificate is not trusted.".

 

this just started happening yesterday and i select the continue button and it still keeps coming up again and again from time to time.  what the heck is going on? 

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Hall of Famer II
sdgardne
Posts: 48,290
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Persistent Untrusted Cert Chain from rcp5.us.blackberry.com

Hi there!

 

There are a lot of reports of that. While a root cause hasn't really been identified, in my case (I also have a Torch), a batt-pull reboot stopped it.

 

Good luck!


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knottyrope
Posts: 30,386
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Persistent Untrusted Cert Chain from rcp5.us.blackberry.com

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Trusted Contributor
donb2
Posts: 101
Registered: ‎08-14-2010
My Device: Torch 9800

Re: Persistent Untrusted Cert Chain from rcp5.us.blackberry.com

thank you.  not sure why i thought it was just happening with me only.  :smileyindifferent:

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Guru III
knottyrope
Posts: 30,386
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Persistent Untrusted Cert Chain from rcp5.us.blackberry.com

incase you were not subscribed to the other thread

 

Wi-Fi enabled BlackBerry smartphone prompts the user to trust a new BlackBerry certificate when connecting

http://www.blackberry.com/btsc/KB15204

 

let us know if it fixes your issue

 




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