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BlackBerry® Torch™

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New Member
AB_Gadgets
Posts: 1
Registered: ‎05-24-2011
My Carrier: T-Mobile

Phone freezing and lagging

Hello... my first message... i really need ur help on this one..

 

I have a Blackberry Torch from Orange Dominican Republic. I unlocked it and im using it for Tmobile....

The actual problem is that I want to buy the Playbook and use it with my phone so I went to Best buy to test it... I was able to pair it because I read overthere that i needed the Blackberry bridge... Everything worked fine except the BBM won't bridge with the playbook.. I came home and read a lil bit online about it and noticed that I had to upgrade my BBM to 5.0.3.22 which I did... so when I went back to best buy to test it, I tried turning the bridge on and it froze my phone to the point that i had to remove the battery 3 times... I gave up and left Best buy with no success... I came home and the phone was still acting stupid, so I unninstalled the Bridge...

 

my concern is... why was it working fine before i upgraded my BBM to 5.0.3.22 (except for the BBM Bridge with playbook)... I mean it wouldn't freeze my torch or anything like that... 

 

I'm currently running os 6.0 bundle 695 (v6.0.0.246, platform 6.4.0.105)

 

I really want the playbook but the main features im interested in is to bridge with my Torch... if not i think is not worth to pay that much money..

 

Another problem i have is that i can't download anything from the App world.. I could see apps but when I try to download it will say that the application is not available through app world... I mean ANY app that i try to download.

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Contributor
nabilb
Posts: 16
Registered: ‎11-12-2009
My Carrier: Etisalat

Re: Phone freezing and lagging

I am also having problems when bridging playbook with my BB torch. See my message for details : General Support : BlackBerry® Tablet : BlackBerry® PlayBook™ : Problems with Playbook Bridge ...sorry I don't know how to don thread link. Did u find a solution to the problem in your attached message and if so I would love to hear it.
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Guru III
knottyrope
Posts: 26,474
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Phone freezing and lagging


AB_Gadgets wrote:

Hello... my first message... i really need ur help on this one..

 

I have a Blackberry Torch from Orange Dominican Republic. I unlocked it and im using it for Tmobile....

The actual problem is that I want to buy the Playbook and use it with my phone so I went to Best buy to test it... I was able to pair it because I read overthere that i needed the Blackberry bridge... Everything worked fine except the BBM won't bridge with the playbook.. I came home and read a lil bit online about it and noticed that I had to upgrade my BBM to 5.0.3.22 which I did... so when I went back to best buy to test it, I tried turning the bridge on and it froze my phone to the point that i had to remove the battery 3 times... I gave up and left Best buy with no success... I came home and the phone was still acting stupid, so I unninstalled the Bridge...

 

my concern is... why was it working fine before i upgraded my BBM to 5.0.3.22 (except for the BBM Bridge with playbook)... I mean it wouldn't freeze my torch or anything like that... 

 

I'm currently running os 6.0 bundle 695 (v6.0.0.246, platform 6.4.0.105)

 

I really want the playbook but the main features im interested in is to bridge with my Torch... if not i think is not worth to pay that much money..

 

Another problem i have is that i can't download anything from the App world.. I could see apps but when I try to download it will say that the application is not available through app world... I mean ANY app that i try to download.



you have an older OS, it might be good to update it to at least in teh 500 range where I though the 9800 worked well.

 

Manual device OS upgrade instructions:

1. First locate your carrier and the OS file you wish to use.

http://na.blackberry.com/eng/support/downloads/download_sites.jsp

2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.

4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."

5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6

6. remove internet connection to PC and reboot PC.

7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.

8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339


Enjoy the new OS.

 

then update BBM and Bridge to latest.



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