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BlackBerry® Torch™

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New Contributor
marc515151
Posts: 2
Registered: ‎12-20-2011
My Device: Torch 9800

Phone locking when watching video

I have an issue with my Torch 9800 locking itself while im watching videos from the phone or on youtube.  I have a password set on my phone and told it to lock itself after 1 minute but surely the phone should know im doing something that i need to see the screen for and not lock itself?  Is there a way to fix this without turning the password off or the auto lock time?

 

Thanks,

marc

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Contributor
dogmatooth
Posts: 30
Registered: ‎08-28-2010
My Device: Torch 9800

Re: Phone locking when watching video

Did you ever get an answer?
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New Contributor
marc515151
Posts: 2
Registered: ‎12-20-2011
My Device: Torch 9800

Re: Phone locking when watching video

Yes dogmatooth I did get an answer. Its a security feature that cannot be fixed. The timer for auto lock will always take priority and lock the phone so there is no work around other than turning off auto lock. Kinda stupid and one of the down sides of having a secure phone.
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Contributor
dogmatooth
Posts: 30
Registered: ‎08-28-2010
My Device: Torch 9800

Re: Phone locking when watching video

So secure that security has to be turned off in order to watch a video. Therefore not secure at all. Thanks for replying though.
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