Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
hammybhoy84
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810

Phone not charging

HI,

 

MY BB Torch battery drained last night and I have tried charging it however it is not charging up and the phone wont turn on. If I take the battery out then put it back in a red light appears, goes off but it still wont charge.  I have had this phone for about 18 months and never had any problems....Any help or advice please?!

Please use plain text.
New Contributor
hammybhoy84
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810

Re: Phone not charging

the phone has now just started flashing red, I am following the steps given by a previous post - charge for 2 hours take battery out for 15minutes and then charge another 2 hours......is this the phone/battery starting to work?

Please use plain text.
New Contributor
hammybhoy84
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810

Re: Phone not charging

Red light now away completely........Any ideas?

Please use plain text.
New Contributor
hammybhoy84
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810

Re: Phone not charging

Phone didnt work after the charging solution - any ideas?

Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Phone not charging

Duplicate:

http://supportforums.blackberry.com/t5/BlackBerry-Torch/PHONE-NOT-SWITCHING-ON/m-p/1846791#nobanner


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
hammybhoy84
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810

Re: Phone not charging

No luck with following the steps in relation to charging the phone......I will get a new battery tomorrow and see how that goes - I dont know anyone who has the same model of phone as me! :smileysad:

Please use plain text.