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BlackBerry® Torch™

Posts: 14
Registered: ‎07-30-2012
My Device: torch 9860
My Carrier: orange

Phone screen has too much white on it.

I've had my blackberry torch for almost two years now and I've either had to have it replaced or get it repaired about 7 times now. Now, the issue it that the screen has white lines going down it. They begun only ONE WEEK after I had gotten my phone back from repair after having the whole screen gone white, making it unuseable. But then white lines begun coming up on the right hand side, but as I need my phone for work, I couldn't deal with having my phone in repair for another week, but now it's gotten really bad and takes up about 70% of the screen. So I was wondering if there was anything I could do to fix it? My contract runs out in about a month so I'm not bothering with repairing it, I just want something I can actually use for emails etc until then....



Hall of Famer II
Posts: 51,248
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Phone screen has too much white on it.


What you describe sounds like hardware, for which no amount of internet-distance diagnostics nor OS/software level "fixes" can be of any use.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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