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BlackBerry® Torch™

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New Contributor
Pappas
Posts: 3
Registered: ‎09-03-2012
My Device: Torch 9800

Pictures,videos and music. ALERT!!!!

I opened media and then pictures but there is nothing there so as to my music and videos. I even repaired my built in memory and my memory sd. My flies are hidden and I unhidden them but there is still nothing. I restarted my phone so many times no results. This happened after I unplugged my phone from my PC, does this mean I have a virus on my phone??? Please Help me
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Pictures,videos and music. ALERT!!!!

You might have to sync with BlackBerry Desktop Software. If you have a virus, you'd be the first one in the world with a virus on your BlackBerry.


I hope that helps you. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Pappas
Posts: 3
Registered: ‎09-03-2012
My Device: Torch 9800

Re: Pictures,videos and music. ALERT!!!!

Thanks, it still doesn't work though. On my pc the files are viewed as .exe so this makes them hidden on my phone. Any other suggestions??
New Contributor
Pappas
Posts: 3
Registered: ‎09-03-2012
My Device: Torch 9800

Re: Pictures,videos and music. ALERT!!!!

It changed my files on my phone to .exe