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BlackBerry® Torch™

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New Member
Montetkd
Posts: 2
Registered: ‎02-10-2013
My Device: Torch 9800
My Carrier: Wind
Accepted Solution

Pls help me!

I've downloaded VIBER app and now my blackberry doesn't stop to auto reset... How i can do to sop Theo reset procedure?
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Pls help me!

Hi Montetkd

 

Welcome to BlackBerry Support Forums

 

 

Have you try a Battery pull restart , If not do it like this remove the Battery wait for a min. then re-insert it back, See if your device stops rebooting by itself. If problem continue then Try to Boot your device on Safe Mode , On safe mode Uninstall that particular application from Options > Device > Application Management > Delete that application . Once deleted Reboot your device by removing the battery while your device is Powered On .After rebbot see if problem resolves.

 

KB17877How to start a BlackBerry smartphone in Safe Mode

 

Try it and let us know.

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New Member
Montetkd
Posts: 2
Registered: ‎02-10-2013
My Device: Torch 9800
My Carrier: Wind

Re: Pls help me!

Thx
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Pls help me!

Hi Montetkd

 

 

                      You are most welcome :smileyhappy:

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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