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BlackBerry® Torch™

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New Contributor
h3avenly_k3rby
Posts: 3
Registered: ‎08-31-2010
My Device: Torch
My Carrier: AT&T

Preloaded software gone need office packet

I need help. My Blackberry Torch got a strange error number "205" I believe. In order to get my phone to work I had to hook it up, wipe it, and reload. When I did this it prompted me for the new update. I updated. Now my youtube shortcut and all the office related programs (word document writers, excel, etc) are gone too. I don't know where to get these programs and I have done extensive research on the subject. I ended up downloading a $2.99 program called SmartBDocs that lets me create a word document. The problem is I canot edit said word document or view it for that matter because I am missing something called an "office packet for mobile phones". Anyone have any ideas?

 

-Kerby

-Kerby
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New Member
jacovoll
Posts: 1
Registered: ‎12-09-2010
My Device: Storm 9530

Re: Preloaded software gone need office packet

I have the same problem. Any luck yet?

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New Contributor
h3avenly_k3rby
Posts: 3
Registered: ‎08-31-2010
My Device: Torch
My Carrier: AT&T

Re: Preloaded software gone need office packet

Actually yes. The makers of that SmartBDocs program were able to give me a link for WordsToGo so I could download the office packet. If you connact their support I am sure they will send it to you.
-Kerby
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