Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Posts: 28
Registered: ‎10-30-2010
My Device: Torch 9800

Problem connecting to hotspot wifi

I just got an unlocked blackberry torch and tried to connect to the Second Cup free wifi. It appears to be connected, but the browser didn't prompt me to the login page. Even if I typed in the address of the login site it didn't work. Instead, it failed to open any page, giving an error message "Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider." Any clue how to solve this problem?


Many Thanks!

Trusted Contributor
Posts: 229
Registered: ‎10-01-2010
My Device: Z10
My Carrier: Bell Mobility

Re: Problem connecting to hotspot wifi

I had the same problem at a Starbucks on Saturday with my 9700. It would in fact open the browser and try to link to the website and then all of a sudden the phone would re-boot as if I'd done a battery pull. Went through this painful process 3 times and gave up trying to connect.