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BlackBerry® Torch™

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New Member
Posts: 2
Registered: ‎10-12-2012
My Device: torch 9800
My Carrier: redington

Problem in the slider of my torch 9800

My torch 9800 slider is not working properly. Whenever I go to unlike my phone the screen does not get displayed. Another thing is that my blackberry was girt so I don't have a bill so how do I get my warranty??

Guru III
Posts: 31,262
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem in the slider of my torch 9800

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.

 




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New Member
Posts: 2
Registered: ‎10-12-2012
My Device: torch 9800
My Carrier: redington

Re: Problem in the slider of my torch 9800

i tried the battery pull but it did not work! I have a bb os 6. can u tell me a soln to my warrenty problem please!