Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
Runestonez
Posts: 2
Registered: ‎08-17-2011
My Device: Blackberry Torch 9800
My Carrier: Rogers Wireless

Problem setting up email account

I gave my husband my Blackberry Torch.

When I went to setup his email account I ran into a problem.

I go to Setup...go to Email Accounts...and then...nothing.

When I click on the Email Accounts icon...nothing happens.

I did a battery pull...restart...etc...

Where can I go to fix this issue!?

Please use plain text.
Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem setting up email account

Hello Runestonez

 

 

Do you have a BlackBerry Data Plan / BIS on your account ! If you already have it , then from your BlackBerry Browser browse to www.blackberry.com/integrate  to add / edit your email account . 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Problem setting up email account

Prince2012's reply is correct.

 

Just to give you more options, you can also cruise over to http://rogers.blackberry.com from your PC browser to add, delete and edit email accounts on your phone.  You'll need to contact Rogers for a password to the BIS site but it's nice to have another method available to you.

 

 

Cheers.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.