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BlackBerry® Torch™

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New Contributor
Posts: 4
Registered: ‎10-22-2010
My Device: Bold 9700 to transfer to Torch 9800

Problem transfer application documents to go 9700 to Torch 9800

Dear Sir.

 

When I transfer application 9700 to Torch 9800, documents to go doesn't work correctly.

I have some problems of display.

The version pre-loaded 2.0005 (081)  doesn't work.

The only version works is 2.0004 (018) with problems of display. I delete the version 2.0004 and 2.0005, turn off the phone and install the version 2.0004 => the problem persist.

 

My last solution is to install the version 2.0005 but I don't find the installation in internet in http://www.dataviz.com/getdocstogo. My OS is 6.

 

Please send me a link (ftp ou other) to download the version 2.0005 and a new registration number to this version.

 

I cannot work.

 

Regards.

 

Richard

Guru III
Posts: 31,139
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem transfer application documents to go 9700 to Torch 9800

you might have better luck contactin Docs To Go, did you look in the downloads section?

http://www.dataviz.com/downloads/index.html

 




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New Contributor
Posts: 4
Registered: ‎10-22-2010
My Device: Bold 9700 to transfer to Torch 9800

Re: Problem transfer application documents to go 9700 to Torch 9800

thank you

In the download section they propose only versions for 4.7 or 5 not for os 6.

How I contact dataviz ?

 

Guru III
Posts: 31,139
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem transfer application documents to go 9700 to Torch 9800

if you download the OS for your device you can put the stock version back on.

 

http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads

 

just run loader.exe and add it back in

 

located at

"C:\Program Files (x86)\Common Files\Research In Motion\AppLoader\"

or

"C:\Program Files\Common Files\Research In Motion\AppLoader\"

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


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New Contributor
Posts: 4
Registered: ‎10-22-2010
My Device: Bold 9700 to transfer to Torch 9800

Re: Problem transfer application documents to go 9700 to Torch 9800

OK

thank you

Guru III
Posts: 31,139
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem transfer application documents to go 9700 to Torch 9800

Welcome and enjoy this marvelous device

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 4
Registered: ‎10-22-2010
My Device: Bold 9700 to transfer to Torch 9800

Re: Problem transfer application documents to go 9700 to Torch 9800

My problem is almost resolved. The version 2.0005 - 081 is installed. But the it  insllated an old Registration Number. I don't have the new. I am recognized by datawiz as possessing a Blackberry Curve 8900. The big problems to update in the future the application.
That to make?
How to get myself a new Registration Number and how to install it?

Thank you for your help