Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
Flyergroup
Posts: 8
Registered: ‎01-13-2011
My Device: Torch

Problem with Text Messaging

Hi, I can not open text messages from one sender. I can see the message but when I tap on it, it does not open just goes to an old message. Is this because I have so many messages from this one company. I would appreciate any help, thank you!

Please use plain text.
JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem with Text Messaging

How many messages do you think you have from this one contact? I don't really think that is the problem though.

 

 

Do a simple reboot on the BlackBerry in this manner:

 

With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.


Now try that contact's messages and see if it helps.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Flyergroup
Posts: 8
Registered: ‎01-13-2011
My Device: Torch

Re: Problem with Text Messaging

Excellent, I have re booted as you suggested and problem has been solved, thanks for your help.

Please use plain text.