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BlackBerry® Torch™

New Member
Posts: 1
Registered: ‎12-03-2012
My Device: torch
My Carrier: 9800

Problem with media for blackberry torch 9800

[ Edited ]

My pictures,videos and songs have become hidden on my phone but when I plug it into the computer I can see the pictures. I tried using properties and tried to take the tick out of the hidden box but it wouldn't allow me to.


Please help

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BlackBerry Technical Advisor (Retired)
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Problem with media for blackberry torch 9800

Hi andrea24,


Welcome to the BlackBerry Support Community.

Can you please provide more information so I can better assist you with this? What is the name of the folder on your media card that has been hidden? When you highlight this folder under Media > Menu key > Explore, are you able to press the Menu key and select Show Hidden?





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