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BlackBerry® Torch™

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New Member
andrea24
Posts: 1
Registered: ‎12-03-2012
My Device: torch
My Carrier: 9800

Problem with media for blackberry torch 9800

[ Edited ]

My pictures,videos and songs have become hidden on my phone but when I plug it into the computer I can see the pictures. I tried using properties and tried to take the tick out of the hidden box but it wouldn't allow me to.

 

Please help

Please use plain text.
BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Problem with media for blackberry torch 9800

Hi andrea24,

 

Welcome to the BlackBerry Support Community.

Can you please provide more information so I can better assist you with this? What is the name of the folder on your media card that has been hidden? When you highlight this folder under Media > Menu key > Explore, are you able to press the Menu key and select Show Hidden?

 

Thanks.


-FS


 


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