06-17-2012 04:04 AM
My phone rings but when I answer the call the phone is silent. I cannot hear the prerson calling and they cannot hear me.
The phone working properly and then suddenly stopped. The speaker works for music and the mic works to record.
All the alerts for messages still work.
06-17-2012 05:07 AM
Welcome to the Community
Please restart the phone by removing and placing the battery back while the device is ON. This process fixes the application modules in it without losing any data stored. You may also contact your Carrier as this can also be a service issue.
06-17-2012 06:14 PM