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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎08-13-2013
My Device: Torch 9800
My Carrier: Telus
Accepted Solution

Problems Changing Email password

I recently changed my email password, however, when I try to change the password on my Torch via Setup>Email Accounts, the "Email Accounts" will not open up. I can't even add another email account to the device. I click on "Email Accounts" button and the timer comes on briefly for a second or two, then nothing.

 

I can open up all the other buttons listed beside the "Email Account" like "Blackberry Messenger" "Wifi" etc.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problems Changing Email password

Hello Maddog234567

 

Welcome to BlackBerry Support Forums

 

 

First try a battery pull restart by removing the battery while your device is Powered On, wait for a min. then reinsert it back , after reboot go to email setup options and see if that allows .

 

If that fails then you can use your Carrier BIS site to add / edit your email account Or use your BlackBerry browser and browse to www.blackberry.com/integrate to add / edit any of your email account .

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New Contributor
Posts: 2
Registered: ‎08-13-2013
My Device: Torch 9800
My Carrier: Telus

Re: Problems Changing Email password

Thanks alot Prince2012, the Blackberry.com/integrate worked GREAT!

 

Thanks again

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problems Changing Email password

Hi Maddog234567

 

 

You are most welcome .. Enjoy :smileyhappy:

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.