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BlackBerry® Torch™

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New Contributor
talikobe
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry bold 9900

Problems with emails on torch

Hello, Im having problems with my emails on my phone,

im connected to a company server, my problem is that my phone auto replys to email with JIBRISH such as: 

,,,,,PO,,,,,

I will g,t b,c,t,

and others.

i have tried to talk to my server operator and they say it comes from the blackberry, talked to my cell providor and same they say its the blackberry.

any help will be great. thank you.

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems with emails on torch

So, are you on a company BES enterprise server?




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New Contributor
talikobe
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry bold 9900

Re: Problems with emails on torch

yes

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems with emails on torch

Ok. I will ask a friend to look at this who is familiar with BES issues.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problems with emails on torch

what apps do you have installed on the phone?

 

 




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New Contributor
talikobe
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry bold 9900

Re: Problems with emails on torch

whatsapp, thank you for doing this.

Guru III
knottyrope
Posts: 30,779
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problems with emails on torch

I have not heard of whats app doing this but some of the messaging apps do send out a message to people to let them know you are on it. try removing whats app and see if it persists.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
talikobe
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry bold 9900

Re: Problems with emails on torch

Its not whatsapp.

You think by deleting my email account on the phone and putting it back on might help?