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BlackBerry® Torch™

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New Contributor
azceus
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800
Accepted Solution

RED LED Blackberry Torch 9800

Good evening I have a torch Blackberry 9800, It walked very well safe when I closed him the screen went out but I had to press on the button to unbolt to relight him(it). And all at once hegoes out and a RED LED ignites, I have to try of ré to install the IOS it does not walk. I do not think that it results from the battery.

Thanks you im french im use a translator thanks you .

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Forums Veteran II
Wolf359
Posts: 3,426
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

Try this to reload the software.

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

 

Here is another way:

force the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144

 

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New Contributor
azceus
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800

Re: RED LED Blackberry Torch 9800

[ Edited ]

Good evening what what ca here is gives me and my phone it connects and it disconnects quite the 5 seconds.  

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Forums Veteran II
Wolf359
Posts: 3,426
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

[ Edited ]

Download and install the software for your device from
http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Download and install bbsak.  Here is the guide.
http://bbsak.org/faq.php

 

If this still does not work, can the store take a look at this?

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New Contributor
azceus
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800

Re: RED LED Blackberry Torch 9800

BBSAK : ERROR  : No device Detected ,Pus ok to continue.

 

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Forums Veteran II
Wolf359
Posts: 3,426
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

[ Edited ]

:smileysad: I'm thinking you'll have to take it to the store at this point.

Wait, With bbsak, make sure the desktop manager is closed first!

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If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
azceus
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800

Re: RED LED Blackberry Torch 9800

Yes that makes me the same error The telephone was to buy 1 month ago personally it worked I is not of guarantee!

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Forums Veteran II
Wolf359
Posts: 3,426
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

Since you just purchased the phone, the store can setup an exchange if they can't get it to work.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
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New Contributor
azceus
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800

Re: RED LED Blackberry Torch 9800

the phone is buy a Private individuals personne ... 

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Forums Veteran II
Wolf359
Posts: 3,426
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

I understand.  I'm not sure what aggreement you made with the person, but you can check with him or your carrier.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
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