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BlackBerry® Torch™

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New Contributor
Posts: 3
Registered: ‎10-16-2012
My Device: torch9860

Radio keeps turning off after turning it on, battery fully charged, please help me?

i tryed to rest it .. still dont work and i dawnload the last softwear .. still dont work  blackberry torch9860 pleeeeeeasee heeeeeelppp

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Radio keeps turning off after turning it on, battery fully charged, please help me?

Hi Ziyad007,

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

-CptS

 

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