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New Contributor
Posts: 3
Registered: ‎10-04-2012
My Device: Blackberry torch 9850

Radio turn off

Hi,

I am new to blackberry torch 9850 i need to download skype and all other apps but when ever i connect my phone to BlackBerry App World setup it says Your radio is turn off. how do i turn on my radio?

 

thanks

Posts: 88,107
Likes: 23,511
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Radio turn off

On your Home screen, touch your top of the screen to open your Manage Connections screen.

The first option available is your "mobile network", click the box to the right to turn on your Radio to the mobile network.

 

Also, unless you are on Verizon in the USA, there is no Skype for the BlackBerry.




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New Contributor
Posts: 3
Registered: ‎10-04-2012
My Device: Blackberry torch 9850

Re: Radio turn off

hi J sanders its already checked still getting error :smileysad:

Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10

Re: Radio turn off

Do you have a blackberry data plan as opposed to a generic carrier data plan? You need the specific blackberry data plan to use app world and the majority of data features on a blackberry 

New Contributor
Posts: 3
Registered: ‎10-04-2012
My Device: Blackberry torch 9850

Re: Radio turn off

Please give me exact solution guys!

 

nothing works :/

Posts: 88,107
Likes: 23,511
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Radio turn off

[ Edited ]

lovedoom wrote:

Please give me exact solution guys!

 

nothing works :/


I did above, but you failed to answer to my question or follow the directions.

 

WHO is your mobile provider, in what country are you located?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10

Re: Radio turn off

As per JSanders, we are trying to help but you are not answering the questions