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New Contributor
Flyergroup
Posts: 8
Registered: ‎01-13-2011
My Device: Torch
Accepted Solution

Receiving Emails

Hello,

 

On Monday I stopped getting my emails. I have gone into set up and pressed the email Accounts Icon and the error message I'm getting is "Your device had a problem connecting to the server"

 

Other strange things that happen include my call forwarding setting changing on it's own and my phones language changing on it's own. Can anyone please help!

 

JSanders
Posts: 86,352
Likes: 23,172
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Receiving Emails

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

If that works and completes your email setup/editing, good.
Let us know.




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New Contributor
Flyergroup
Posts: 8
Registered: ‎01-13-2011
My Device: Torch

Re: Receiving Emails

Hi,

 

thank you for your reply. I have entered the address in my browser and it says my blackberry account has been suspended and I need to contact O2. I will keep you updated

JSanders
Posts: 86,352
Likes: 23,172
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Receiving Emails

There you go.

 

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code