BlackBerry® Torch™

[Flyergroup]

Hello,

On Monday I stopped getting my emails. I have gone into set up and pressed the email Accounts Icon and the error message I'm getting is "Your device had a problem connecting to the server"

Other strange things that happen include my call forwarding setting changing on it's own and my phones language changing on it's own. Can anyone please help!

[JSanders Resident Expert]

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

If that works and completes your email setup/editing, good.
Let us know.

[Flyergroup]

Hi,

thank you for your reply. I have entered the address in my browser and it says my blackberry account has been suspended and I need to contact O2. I will keep you updated

[JSanders Resident Expert · Accepted solution]

There you go.

Good luck.