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BlackBerry® Torch™

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New Contributor
Bigstan80
Posts: 4
Registered: ‎02-08-2012
My Device: Torch 9800
My Carrier: 3 - UK

Red Light, Constantly Reboots - No solution in over 4years!!!!

 

I have been trying to fix my cousins BB Torch 9800 for some time now but with no luck from anywhere on the net. Should really just throw it away but I think RIM should take some responsibilty as it has been happening for years and on various models, with what I can find, no help from RIM!!

 

The red light came on and now it just constantly reboots, and doesnt seem to charge properly.

IT wont connect to DM, Jl comander and other programs like that as it constantly reboots.

IT is not the battery as I have tried 3.

IT is not the charger, tried others.

IT is not the PC or USB cable/power, tried various.

 

It will connect via app loader and will try to reinstall the OS but only gets to the "Reconnecting to JVM" stage and loses connection because when it restarts the rebooting loop kicks in again.

I have tried with and without the battery. Some people have have success adding the battery at various stages during apploader but MANY have not, including myself.

 

Is this a recognised problem by RIM or is it better looked at in another thread or document??

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Super Contributor
ghostryder
Posts: 264
Registered: ‎02-01-2011
My Device: Torch 9800 .246/.448/.526/.666/.706

Re: Red Light, Constantly Reboots - No solution in over 4years!!!!


Bigstan80 wrote:

 

I have been trying to fix my cousins BB Torch 9800 for some time now but with no luck from anywhere on the net. Should really just throw it away but I think RIM should take some responsibilty as it has been happening for years and on various models, with what I can find, no help from RIM!!

 

The red light came on and now it just constantly reboots, and doesnt seem to charge properly.

IT wont connect to DM, Jl comander and other programs like that as it constantly reboots.

IT is not the battery as I have tried 3.

IT is not the charger, tried others.

IT is not the PC or USB cable/power, tried various.

 

It will connect via app loader and will try to reinstall the OS but only gets to the "Reconnecting to JVM" stage and loses connection because when it restarts the rebooting loop kicks in again.

I have tried with and without the battery. Some people have have success adding the battery at various stages during apploader but MANY have not, including myself.

 

Is this a recognised problem by RIM or is it better looked at in another thread or document??



If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

 


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New Contributor
Bigstan80
Posts: 4
Registered: ‎02-08-2012
My Device: Torch 9800
My Carrier: 3 - UK

Re: Red Light, Constantly Reboots - No solution in over 4years!!!!

Thanks ghostryder but I have tried this already.

 

I can get to erase and load the OS to the BB, but after that the aploader initiates a reboot and the BB goes back into its restarting loop, then it doesnt connect again and the 'Reconnecting to JvM' fails.

 

The /NOJVM does not appear to work. I have tried running cmd and the .exe itself as Administrator but still it doesnt seem to work.

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Red Light, Constantly Reboots - No solution in over 4years!!!!

i would uninstall teh os on your PC and download it again, possible it is corrupt

 

possible you have a bad device too if a different OS does the same when loading

 

have you tried to load OS with out a SIM card or mem card installed?

 




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New Contributor
Bigstan80
Posts: 4
Registered: ‎02-08-2012
My Device: Torch 9800
My Carrier: 3 - UK

Re: Red Light, Constantly Reboots - No solution in over 4years!!!!

Thanks for the reply knottyrope.

 

Unfortunately Ive already  tried different computer and laptops with no luck.

 

I did try your suggestion of no sim and memory card installed, but again the same problem. Once apploader resets the device, the BB loses its connection and goes back to the rebooting loop, so the install process wont finish.

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