10-15-2012 10:55 PM
Recently restored my data from a backup only 5 days old. My contacts came back but missing ALL information except for their first and last name and an email address. I was hoping ALL information with regards to my contacts would be restored. Is this not the case or was I asking too much from the word "restore"?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
10-16-2012 12:30 PM
what did you restore from? SIM or desktop manager/software?
SIM does not backup much, desktop manager/software will backup all contact data fields.
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008
10-27-2012 01:35 PM
Okay not sure what I did wrong on the first restore. Did the restore for a second time and everything came back including contact numbers and addresses.
Thanks for your rezponse. It gave me hope, so I tried it again.