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BlackBerry® Torch™

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New Contributor
bigrmac
Posts: 3
Registered: ‎10-15-2012
My Device: Torch 9800

Restore

Recently restored my data from a backup only 5 days old. My contacts came back but missing ALL information except for their first and last name and an email address. I was hoping ALL information with regards to my contacts would be restored. Is this not the case or was I asking too much from the word "restore"?

Guru III
knottyrope
Posts: 30,761
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Restore

what did you restore from? SIM or desktop manager/software?

 

SIM does not backup much, desktop manager/software will backup all contact data fields.

 




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New Contributor
bigrmac
Posts: 3
Registered: ‎10-15-2012
My Device: Torch 9800

Re: Restore

Restored from desktop manager software.

New Contributor
bigrmac
Posts: 3
Registered: ‎10-15-2012
My Device: Torch 9800

Re: Restore

Okay not sure what I did wrong on the first restore. Did the restore for a second time and everything came back including contact numbers and addresses.

Thanks for your rezponse. It gave me hope, so I tried it again.