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BlackBerry® Torch™

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New Contributor
losummers
Posts: 2
Registered: ‎03-09-2013
My Device: Blackberry Tourch 9850
My Carrier: Verizon
Accepted Solution

Ringtones

My Blackberry tourch 9850 no longer rings on incoming calls, messages, etc.  I will vibrate.  i have all ringtones set to loud .

 

What could be the problem? Can anyone offer solutions?

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Elite II
BillJ
Posts: 8,659
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Ringtones

It could be a software glitch and as such, you should start with a battery pull.  Remove your battery while your phone is powered on then replace it.

 

 

Give that a try and post back with your results.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
losummers
Posts: 2
Registered: ‎03-09-2013
My Device: Blackberry Tourch 9850
My Carrier: Verizon

Re: Ringtones

Thank You.  I removed the battery waited and then replaced the battery.  The phone rebooted, but no change.  Then when I was replacing the cover I accidently dropped the phone on the floor.  Now it works again.

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