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BlackBerry® Torch™

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New Contributor
philpret
Posts: 2
Registered: ‎06-14-2011
My Device: Torch

SMS/Text message disappears when hitting the send button

Hi

 

Since I have done the upgrade I have a very interesting/irritating bug on my phone.

 

After I have composed the SMS/text message and I select the send icon on the screen the message disappears. This happens regardless if I use the on screen icon, keyboard or the menu items to send.

 

What makes this even more fustrating is that this does not happen all the time, which makes it hard to try and pinpoint the reason for this.

 

Any help would be appreciated

 

Philip

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: SMS/Text message disappears when hitting the send button

Hey Philpret,

 

You may have an issue with your SMS Message database. Try clearing the database and testing with new messages. http://btsc.webapps.blackberry.com/btsc/KB10167

 

Thank s

-HB

 

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New Contributor
philpret
Posts: 2
Registered: ‎06-14-2011
My Device: Torch

Re: SMS/Text message disappears when hitting the send button

HI

 

I have tried deleting the SMS database, but still no luck. SOmething interesting I have also found. If I only send 1 line in the SMS it works fine. The moment I go into a second line it disappears.

 

 

New Member
hammadmaqsood
Posts: 1
Registered: ‎03-11-2013
My Device: torch 9800

Re: SMS/Text message disappears when hitting the send button

Pal!
Just gp in your inbox and scroll down till almost the end, you will find the messages gone green (because at some time you opened them to answer but you did not) just delete all of them. In addition delete some  more texting threads...reboot the system your torch will be fine...

Regards

 

Hammad