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BlackBerry® Torch™

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New Contributor
ccorrea
Posts: 2
Registered: ‎10-20-2012
My Device: torch - 9860
My Carrier: 0
Accepted Solution

SMS alert problem

Hi, 

 

I have a blackberry torch 9860.It's no more alerts received text messages(SMS), I've accessed the messaging menu and activated alerts in received messages (in all profiles) and yet he don't give a alert when a SMS arrive and I have to manually access SMS inbox to see received messages.

 

I'll also take the opportunity to ask, I do not have the blackberry  package in my blackberry mobile . So I can not access the internet even if I connect a Wi-Fi network ?

 

I thank anyone who can help me. :smileyhappy:

 

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Elite II
BillJ
Posts: 8,919
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: SMS alert problem

Try a battery pull to correct the SMS issue. With your phone powered on, remove your battery then replace it.
You can still access the internet without BlackBerry data. Do a search for the Opera mini browser to surf via Wi-Fi.


Cheers. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
ccorrea
Posts: 2
Registered: ‎10-20-2012
My Device: torch - 9860
My Carrier: 0

Re: SMS alert problem

Oh thanks bro :smileyhappy:

another question. How  can  I restart my blackberry 9860 without  removing the battery ?  

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Elite II
BillJ
Posts: 8,919
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: SMS alert problem

You can use an app that will simulate a battery pull.  I use QuickPull from Steelthorn Software and I've been quite happy with it.  I've included a link to the app in App World (it's a free app).

 

http://appworld.blackberry.com/webstore/content/1300?lang=en 

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.