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BlackBerry® Torch™

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paulaclare
Posts: 1
Registered: ‎07-09-2012
My Device: BB Torch
My Carrier: Orange

SMS

My BB Torch has started to automatically delete sms/text messages. I open the message, don't really have time to read it then it's gone. The delete option isn't showing, and I am not deleting them myself. Also the sms will be missing text. Is there anyway to retrieve the deleted sms?
Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: SMS

Hello  paulaclare,

 

 Welcome to the community,

 

 

As you said you had two problems first your text messages automatically deleted and second in text messages you have missing text. So for the first I would say on your homescreen enter text message > press Menu key > then Go to Options > there you can SMS Validity Period  try to set it for Max. Then save it.

        Secondly for missing Text try a hard Restart like this While Device is Powered On remove the Battery wait for a min. Then re-insert it back wait till the device take a long Reboot.

        But I am sorry for your deleted sms which you can't retrive unless you have saved it by mean of either desktop software or Blackberry Protect , you can also save your message to you media card to do that go to the mesage open it press menu > option > then save, you may save it in your device or memory card.

 

Good Luck

 

Prince

 

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