BlackBerry® Torch™

[shanewilson600]

Well the almighty Security Wipe Fixed the problem.

Now how ever a new problem.  My BES, as soon as I put the device on the BES the screen will not go into landscape mode.

AUGH........

[John_Clark]

Interesting. Before you reactivated on the BES did you restore your data from backup? If so, did it work after the restore and quit when activated on BES?

[shanewilson600]

No I activated the device on the BES right after the security wipe.

I did not reload the backup data yet.

[John_Clark]

We need to know if its your data or something with the BES. Wipe the device again. Then see if it works. Then restore your data. See if it works. Then reactivate on the BES. That's the normal process anyway.

[507]

HI,

I have the same issue. Even I have wiped my Torch, after the reactivation the screen rotation stopped working again however when it was empty (without acitve BES sync) worked properly.

Last week we got the MR1 to 5.0 I have some bad feelings about it couse I don have any 3rd party app now.

Could you suggest someting?

[507]

After a day, somehow started again. It was a mystery...

[bubble_acadien]

i have same problem, did the wipe, the rotation when back on..........but when i sync with BES, it's started againt 

[jeffmann]

Someone on another thread suggested slamming the slider closed a couple times. That fixed it for me. 

[meesam_07]

Even im having the same problem, but the screen rotates in 3rd party apps. It rotates in the games i have downloaded like copter etc, but otherwise it does not rotate. It means its not a hardware probs. What should i do?

[JSanders Resident Expert]

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now see if the screen rotates corrrectly.