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BlackBerry® Torch™

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New Contributor
dpriddle
Posts: 9
Registered: ‎12-21-2011
My Carrier: Rogers

Screen orientation

When I turn my phone horizontal to text, the screen does not change until I bang the phone on the desk ...is this normal as I have had 3 of these phones so far and they all seem to do it.  "9860 Torch"

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knottyrope
Posts: 26,506
Registered: ‎06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Screen orientation

banging it should not be done, once in a while I have to flip mine back to portrait and goto landscape again



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New Contributor
dpriddle
Posts: 9
Registered: ‎12-21-2011
My Carrier: Rogers

Re: Screen orientation

I should have said "tap" instead of "bang"...either way it still takes a fair "Tap" to get it to change.  I have tried going back to portrait but it still doesnt want to switch unless it is tapped on something even just tapping it on my hand will work sometimes.

 

What I need to know is if this is a software problem or hardware.  Rogers just keeps sending me new phones but they all do the same thing.

 

Once it is in landscape mode there is never a problem going back to portrait....just portrait to landscape.

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New Contributor
Dr_B
Posts: 3
Registered: ‎05-31-2011
My Carrier: rogers

Re: Screen orientation

I have the same problem. Once I open the hard keyboard, I am forever in portrait, even after I slide the keyboard closed.
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