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BlackBerry® Torch™

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New Contributor
Gardenequipment
Posts: 7
Registered: ‎10-24-2012
My Device: BlackBerry Torch 9800
My Carrier: Orange

Sim card error

I rebooted my BlackBerry torch a few days ago and when it had rebooted, I had a message saying "Sim card error". My network provider Orange have sent me out a new Blackberry Torch as my Sim card works fine in my old Nokia phone, but when I put my Sim card into the replacement BlackBerry, I still have the same "Sim card error".

Any help would be appreciated, thank you.

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Guru I
John_Clark
Posts: 15,621
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Sim card error

Sounds like a bad sim card to me. I'd get a new sim card. Not sure why they didn't try that first.
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New Contributor
Gardenequipment
Posts: 7
Registered: ‎10-24-2012
My Device: BlackBerry Torch 9800
My Carrier: Orange

Re: Sim card error

Thanks John, there is a new Sim card arriving tomorrow but as the Sim card worked on my old Nokia phone, my network and phone provider, Orange, thought it was properly a phone issue! Hopefully when I put the new Sim card in, it will work.

Thanks for your help.

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