Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
manan_starboy
Posts: 3
Registered: ‎08-29-2011
My Device: Blackberry torch 9800

Software Problem ..

To Whom it may be concerned ,

i bought blackberry torch 9800 in march from u.k,and i took it to in india in impression that foreign phones has better quality than india.....i used it for 2 months but when i started masseging it charged me as a international charge in all massege...my phone is in warranty of U.K country but it is not valid in india....so its my humble request to support me in this situation....hope u will response me asap...

 

waiting for your positive response....

 

Thanking you,

Manan Shah

JSanders
Posts: 86,446
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Problem ..

What mobile network's SIM do you have in the Torch?

What kind of messaging are you doing?

Do you have the BlackBerry Data plan on your mobile network account?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Software Problem ..

can you explain what you mean by "it charged me as a international charge in all messages" ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
manan_starboy
Posts: 3
Registered: ‎08-29-2011
My Device: Blackberry torch 9800

Re: Software Problem ..

means when i send the message as a local massege than it will ad +44 automatically to my senders number so i will be charged as a isd rates...i am using this blackberry in india..i added +91 as indias country code in the smart dialing option of bb...but still its not working.. :smileysad:

New Contributor
manan_starboy
Posts: 3
Registered: ‎08-29-2011
My Device: Blackberry torch 9800

Re: Software Problem ..

i am not using any data plan from the service provider and i am using tata docomo card...and i am sending the text messages...