12-13-2011 10:58 AM
Strange picture behavior: When viewing the list of pictures (on media card), the thumbnails are generally visible. However, with some recent pix, there's no visible thumbnail. At first, it looked like there simply was no thumbnail, but I see that by moving to where the thumbnail is, it's outlined in blue (but the thumbnail is all black). Clicking on that all black thumbnail opens up the picture, which looks just fine.
This has occurred for about ten pictures. I copied those pictures onto my computer, and thumbnails are visibile there. I transferred the pix back from my computer to the BB, and those same pix still have an all-black thumbnail (but visible picture when opened).
Solved! Go to Solution.
12-13-2011 11:38 AM
there are some hidden cached files that you can safely delete on the media card in the picture folders only.
they are very similar to windows thumbs files but called thumbs.dat
once removed and you put the card back it they will be rebuilt.
12-15-2011 08:27 AM
Thanks for the response. I've looked for the dat file, but here's what I've found:
Nothing in the "Picture" folder on the media card. However, searching the card (by connecting the BB to my computer and searching the drive) I find two files, "thumbs129x129.dat" and "thumbs800x800.dat". The full path is "G:\BlAckberry\system\media\"
Are these the files? Should I just delete them through Windows Explorer?
12-15-2011 09:40 AM
yes those can be deleted via explorer and will be rebuilt when you put the card back in
12-15-2011 10:02 AM
Excellent. That worked.
And FWIW, unseating and reseating the media card solved the problem I described on the board here about pix not being stored to the media card even though configured to do so.
12-15-2011 11:17 AM
glad to see your doing better
08-28-2013 04:29 PM
I know it is a few years on, but I just had a similar problem with a little bit more of an issue to it. My Torch 9860 was running slow, I presumed it was the memory, so I plugged it up to my laptop to transfer the photos, however I could not find a large amount of them. Before this happened it suggested I needed to repair the built in device memory which I did, however these photos were saved on the memory card and now I cannot find them. Along with this, I realised most of the memory was coming from "Thumbs129x129.dat" files, which i deleted but nothing seems to have rebuilt, nor have the photos resurfaced. Any help would be hugely appreciated!