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BlackBerry® Torch™

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New Contributor
ladytorch123
Posts: 5
Registered: ‎11-26-2012
My Device: 9800 Torch
My Carrier: Vodacom

Spam Mail

Hi there...

 

My device is sending out spam e-mail to all adresses in my inbox. I am using an "@live.co.za" account.

I'm not sure if it's the blackberry server or my BBM account or even the @live server.

 

Anyone else having this problem?

Please advise.

 

Regards,

Ladytorch123

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Spam Mail

how do you become sure that you're device is sending spams?

from which address those email are being sent?

tanzim                                                                                  
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Spam Mail

If you're receiving email from network@etpXX.etp.XX.blackberry.net then check the below KB article -

 

  • KB04254 Network@etp email messages are received on the BlackBerry smartphone and email application

tanzim                                                                                  
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New Contributor
ladytorch123
Posts: 5
Registered: ‎11-26-2012
My Device: 9800 Torch
My Carrier: Vodacom

Re: Spam Mail

I think it's the black berry server as the device works through the server to retrieve all my IM's e-mails etc.

 

The mail sent out is from my e-mail account nl "@live.co.za" it then contains a link and this link goes to some website to work form home or sells stuff or I won the lotto.

 

It is really annoying and I want to stop it.

 

Do you know how I can stop it?

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Spam Mail

[ Edited ]

ladytorch123 wrote:

I think it's the black berry server as the device works through the server to retrieve all my IM's e-mails etc.

 

The mail sent out is from my e-mail account nl "@live.co.za" it then contains a link and this link goes to some website to work form home or sells stuff or I won the lotto.

 

It is really annoying and I want to stop it.

 

Do you know how I can stop it?


There is no virus reported (till date) for BlackBerry device. Hence, the chances of sending emails from your BlackBerry is close to zero. May be these are being sent from other sources.

tanzim                                                                                  
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New Contributor
ladytorch123
Posts: 5
Registered: ‎11-26-2012
My Device: 9800 Torch
My Carrier: Vodacom

Re: Spam Mail

Oky thanx.

 

Will try and find out from "@live.co.za"

 

Regards

 

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Spam Mail

the quickest way to stop it would be to change the password on your live account - just remember to update the password in the email settings on your phone. 

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New Contributor
ladytorch123
Posts: 5
Registered: ‎11-26-2012
My Device: 9800 Torch
My Carrier: Vodacom

Re: Spam Mail

You read my mind... Busy changing it

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JSanders
Posts: 83,985
Likes: 22,837
Solutions: 5,881
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Spam Mail

You haven't been hacked. Using common live, gmail, yahoo or aol account names is a trick by spammers.

A password change on your live account may help, but it could persist as spammer may just be spoofing your account name as the sender.




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