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BlackBerry® Torch™

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Maria-Jose
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Maria-Jose
Posts: 1
Registered: ‎01-11-2012
My Carrier: O2

Stolen phone

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‎01-11-2012 10:53 AM

hello, my bag with my phone in it was stolen so I blocked the SIM card and also barred the phone. The phone was found together with the bag. So now I have a new SIM card but a barred phone I cannot use. Is there any way to unbar my torch so I can use it again? Thanks a lot. Maria-Jose

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Stryp3z
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Stryp3z
Posts: 66
Registered: ‎01-11-2012
My Carrier: O2

Re: Stolen phone

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‎01-11-2012 10:54 AM

Talk to your service provider give them information that links you to that phone i.e. name number, pin and security details like credit ect... 

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JSanders
Posts: 67,353
Topics: 486
Likes: 20,552
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Stolen phone

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‎01-11-2012 10:59 AM

Agreed... your mobile provider is the ONLY one who can remove it from the suspended list.

 

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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