Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Member
Posts: 2
Registered: ‎02-27-2011
My Device: Torch 9800
My Carrier: AT&T

Sync problems after updating software

I recently updated my BB software and now, when I sync my calendar (Outlook), it wants to delete A LOT of past entries ... 815 of them! I don't want them deleted. I have changed the settings in the sync software to only update future items but it now wants to delete all the recurring dates, such as birthdays, that originated in the past. Help!

New Contributor
Posts: 5
Registered: ‎11-10-2010
My Device: 9800
My Carrier: Rogers

Re: Sync problems after updating software

Hope these help, by the way do you have any other sync application ? or calendar sync through email ?

 

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19492&slic...

 

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19875&slic...

Don't forget to click on the KUDOS STAR if you like the answer to your post and/or click on "Accept as Solution" if your problem is solved.
Highlighted
New Member
Posts: 2
Registered: ‎02-27-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Sync problems after updating software

Well, my Keep Appointments option was already at Forever so it didn't help but thanks for the suggestion.

The only other sync application I have is between my phone and my car but the calendar is not a part of that operation.

Any other thoughts? Thanks! Smiley Happy