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BlackBerry® Torch™

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fmalgoire
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fmalgoire
Posts: 18
Registered: ‎09-21-2012
My Carrier: DU (United Arab Emirates)

Synchronization problem

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‎11-03-2012 03:39 AM

Hello,

 

Like I do every month, I connect my BB Torch 9860 manually to my laptop to synchronise the contacts (organiser). But today I got that screen and it is NOT working.

 

 

SYNCHRONIZATION ERROR:

CRADSDatabase Error: (C:\Users\hp\AppData\Local\Research In Motion\Blackberry Desktop\XCPCSync.OEM\SyncSDK.209.601\Translator\RimBB\Contract {AC62823A2767237AF1122D03B8A9AE}.adt) is not open.

 

Can you please help?

Thank you,

Fred (Dubai)

 

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Administrator
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SmoothRider
Posts: 2,463
Registered: ‎04-01-2008

Re: Synchronization problem

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‎11-05-2012 07:26 PM

Hello fmalgoire, 

 

Welcome to the forums. 

 

Have a look at the following thread which may help you out with your issue. 

 

http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/CRADSDatabase-Error/td-p/1846553

-SR

 

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fmalgoire
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fmalgoire
Posts: 18
Registered: ‎09-21-2012
My Carrier: DU (United Arab Emirates)

Re: Synchronization problem

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‎11-07-2012 07:29 AM

Super advice. That works!

Many thanks,

Frederic

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