Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
Contributor
fmalgoire
Posts: 18
Registered: ‎09-21-2012
My Device: Torch 9860
My Carrier: DU (United Arab Emirates)

Synchronization problem

Hello,

 

Like I do every month, I connect my BB Torch 9860 manually to my laptop to synchronise the contacts (organiser). But today I got that screen and it is NOT working.

 

 

SYNCHRONIZATION ERROR:

CRADSDatabase Error: (C:\Users\hp\AppData\Local\Research In Motion\Blackberry Desktop\XCPCSync.OEM\SyncSDK.209.601\Translator\RimBB\Contract {AC62823A2767237AF1122D03B8A9AE}.adt) is not open.

 

Can you please help?

Thank you,

Fred (Dubai)

 

Please use plain text.
Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Synchronization problem

Hello fmalgoire, 

 

Welcome to the forums. 

 

Have a look at the following thread which may help you out with your issue. 

 

http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/CRADSDatabase-Error/td-p/1846553

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.
Contributor
fmalgoire
Posts: 18
Registered: ‎09-21-2012
My Device: Torch 9860
My Carrier: DU (United Arab Emirates)

Re: Synchronization problem

Super advice. That works!

Many thanks,

Frederic

Please use plain text.