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BlackBerry® Torch™

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Visitor
Posts: 1
Registered: ‎02-17-2011
My Device: Blackberry Torch 9800
My Carrier: AT&T

Text Message Icon Completely Disappeared! Uncaught Exception: Index 17 >= 17

Phone Lost all battery life and when I went to charge it so it can turn back on, there was an error message saying:

 

Uncaught Exception: Index 17 >= 17

 

The text message icon on the home screen is completely gone everywhere. I can't open or send texts. What can I do to fix this?

 

Thanks for your help!

New Contributor
Posts: 5
Registered: ‎05-01-2008
My Device: Curve 8310

Re: Text Message Icon Completely Disappeared! Uncaught Exception: Index 17 >= 17

Pull the battery. This procedure often solves problems. It is like rebootig your computer.
Super Contributor
Posts: 264
Registered: ‎02-01-2011
My Device: Torch 9800 .246/.448/.526/.666/.706

Re: Text Message Icon Completely Disappeared! Uncaught Exception: Index 17 >= 17

try this,

1. connect BB to computer
2. go to DEVICE and click on DELETE DATA
3. choose select data, select SMS MESSAGES and TEXT MESSAGES
4. They will delete and inbox will be empty but it will open and should work correctly.

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