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BlackBerry® Torch™

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New Contributor
amocup
Posts: 3
Registered: ‎01-31-2011
My Device: Tourch 9800
My Carrier: Vodacom
Accepted Solution

Text Message Notification Problem

I received a Text Message to say that I have a new voice mail. I read the text message and then deleted it, but in my notifications it still says I have a text message from my voicemail number.

 

If I now click on the text message in my notifications it opens up a Compose New Message window with my voice mailbox phone number in the To field. (The icon in my notifications folder is now basically a shortcut to send a text message to my voicemail).

 

I cannot seem to delete this message or this "shortcut" at all.

 

Any help or suggestions?

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Text Message Notification Problem

Have you tried a battery pull? Remove the battery, wait 30 seconds then put it back in?
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New Contributor
amocup
Posts: 3
Registered: ‎01-31-2011
My Device: Tourch 9800
My Carrier: Vodacom

Re: Text Message Notification Problem

Just did the battery pull and that seems to have sorted the problem out. Thanks:smileyhappy:

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New Contributor
PaulLeadbeater
Posts: 3
Registered: ‎10-29-2010
My Device: 9800 (Torch)
My Carrier: Vodafone

Re: Text Message Notification Problem

Model 9800 Torch.
Your battery pull solution did the job!
Many thanks.
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New Contributor
sushantaviator
Posts: 4
Registered: ‎03-09-2011
My Device: Torch 9800
My Carrier: Vodafone (India)

Re: Text Message Notification Problem

 


jamead1981 wrote:
Have you tried a battery pull? Remove the battery, wait 30 seconds then put it back in?

 

Hi,

 

I have the same problem. Tried the battery pull and just about everyhing else. Even did a restart from the keyboard. But it inly temporarily solves the problem. The next time I delete the message directly from the inbox, the problem is back.

 

Kindly advise.

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