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BlackBerry® Torch™

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New Contributor
pooh0200
Posts: 3
Registered: ‎10-14-2010
My Device: Torch

Text Message Notification not disappearing.

I have a notification that I got yesterday. I read the email and deleted it but it is still showing up on the man page. Everytime I click on hit it, it takes me to compose a text. Any ideas of how to fix it?

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Guru I
John_Clark
Posts: 14,975
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Text Message Notification not disappearing.

Did you try removing the battery to reboot the device?

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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Contributor
pooh0200
Posts: 3
Registered: ‎10-14-2010
My Device: Torch

Re: Text Message Notification not disappearing.

Thanks, I guess it was the obvious. Only had the phone for 2 days and loving it. THanks so much I really appreciatie it.

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Contributor
ranalli
Posts: 19
Registered: ‎09-26-2010
My Device: Blackberry Torch
My Carrier: AT&T

Re: Text Message Notification not disappearing.

This is another bug I've seen on my own Torch.  I have to say that I'm a bit disappointed that there are GUI problems of this nature.  Windows does a lot of things wrong with their OS....but their user interface with stuff like this is usually rock solid.  Features like this should be easy to implement in an OS these days....I also feel this is careless that this got through testing and out to the market.

 

I don't even text that much and this happens a lot.

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Guru I
John_Clark
Posts: 14,975
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1052; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Text Message Notification not disappearing.

Make sure your os is up to date.
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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Contributor
ranalli
Posts: 19
Registered: ‎09-26-2010
My Device: Blackberry Torch
My Carrier: AT&T

Re: Text Message Notification not disappearing.

I just updated the version to Version 6.0 Bundle 695.

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New Contributor
pooh0200
Posts: 3
Registered: ‎10-14-2010
My Device: Torch

Re: Text Message Notification not disappearing.

What I found is that if you view it from messages and just delete it without opening it it will stay in the text message notifications. but if you just open it or delete it from text messages instead of messages you are all good.

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Contributor
ranalli
Posts: 19
Registered: ‎09-26-2010
My Device: Blackberry Torch
My Carrier: AT&T

Re: Text Message Notification not disappearing.

This seems to be the case...but not 100% sure yet.

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New Member
tonytheplumber
Posts: 1
Registered: ‎10-21-2010
My Device: Not Specified

Re: Text Message Notification not disappearing.

I had the same problem with my text messaging after the software update, and after reading this I yanked my battery out for a reboot. Seems to have cured the issue. Thanks, and I did give kudos to the solution.

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