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BlackBerry® Torch™

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Visitor
VIVEKCHORDIA
Posts: 1
Registered: ‎09-23-2012
My Device: BLACKBERRY BOLD 9800

Text Msg. Icon Not opening.....

hi, 

 

i have torch 9800 & my text messagees Icon is not opening. 

it is saying " UNCAUGHT EXCEPTION: JAVA.LANG.INDEXOUTOFBOUNDSEXCEPTION

 

PLS. SOLVE ASAP.

 

MANY THANKS.

 

VIVEK

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Text Msg. Icon Not opening.....

Hi VIVEKCHORDIA

 

Welcome to the Community

 

 

Please perform a Battery pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot., then see if it resolves the issue.

 

If not then you may have to Update or Reload your device Software to resolve your issue.If no update are there please perform a clean reload of your device software.

 

KB03901 : How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows.

 

Please try it and let us know.

 

N.B : Make sure you you have your Backup first.

 

 

Prince


 

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