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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎01-20-2011
My Device: Blackberry Torch
My Carrier: AT&T
Accepted Solution

Text conversation gone

[ Edited ]

On only one of my contacts, my entire text conversation is gone.  When I text this contact, I can see what I am texting, but after it is sent I cannot see it...there is no bubble conversation.  It is only happening to one of my contacts...on all others I can see the bubble conversations.  Any help?

Posts: 89,795
Likes: 23,827
Solutions: 6,138
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text conversation gone

OPen that contact in your address book and press the Menu key to show history and see if you see the history of the SMS messages?

 

If not, do a simple reboot on the BlackBerry in this manner:

With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.




 




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New Contributor
Posts: 2
Registered: ‎01-20-2011
My Device: Blackberry Torch
My Carrier: AT&T

Re: Text conversation gone

Fixed!  Thanks!

Posts: 89,795
Likes: 23,827
Solutions: 6,138
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text conversation gone

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code