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BlackBerry® Torch™

Posts: 1
Registered: ‎03-14-2013
My Device: Torch 9810
My Carrier: MTN

Text missing on HTML emails on the TORCH 9800

Hi All,


One of our users cant  view the text on their emails that are HTML. When you click on get plain text, the tex appears.


Anyone that can help me?


Kind Regards

Please use plain text.
Hall of Famer II
Posts: 48,022
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (
My Carrier: TMobile USA

Re: Text missing on HTML emails on the TORCH 9800

Hi and Welcome to the Community!

When you say "of our users", do you mean that you are a BES environment, and you are the BES admin?


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Please use plain text.