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BlackBerry® Torch™

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Regular Contributor
omsoft
Posts: 66
Registered: ‎11-07-2008
My Device: AT&T - BB 9800

The Operation Terminated Unexpectedly - 9800 ATT BIS

I am sorry that this is becoming an old record. But it is back.

 

This error comes up when I sync with Outlook 2003 on XP Pro.

 

I upgraded the Torch to 6.0.0.214 and everything worked great for 4 days. I was elated. Then one day, for no known reason the default services decided to change itself to a different calendar. Please note that I only have one calendar in Outlook (I am quite certain that Outlook does not care for multiple calendars).

 

Then about 3 days ago, the error started appearing again. I changed the default services back to what it should. Deleted the calendar and started over with new default services. It syncs the first time and then gives the error thereafter.

 

When I get this error and if Outlook is running, it leaves Outlook in a bad state such that, if I try to open an email, I get an error that Outlook folder was closed unexpectedly by another app and to prevent damage to pst file, Outlook must be closed and restarted.

 

Change from 6.0.0.junk?

Changes in Outlook calendar are applied to BB, but changes/additions from BB are not applied to Outlook. I thought there may be contention, so I tried to sync with Outlook not running. Same results.

 

Any thoughts? Ideas to fix this? I have one more week before I need to return it before the 30 days run out.

 

Thanks much.

 

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Guru III
knottyrope
Posts: 29,808
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: The Operation Terminated Unexpectedly - 9800 ATT BIS

was this an unknown calendar?

 

Did you get this sorted?

 

Maybe upgrade the OS to a newer verswion yet?

 

Do you use BBM groups? Did anyone ever enter in a calendar entry in the group?

 




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Regular Contributor
omsoft
Posts: 66
Registered: ‎11-07-2008
My Device: AT&T - BB 9800

Re: The Operation Terminated Unexpectedly - 9800 ATT BIS

Thanks, after trying upgrade/downgrade, etc. I returned it in favor of iPhone.

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