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BlackBerry® Torch™

New Contributor
Posts: 4
Registered: ‎07-22-2012
My Device: Torch 9810

Token Has Expired,please login. (Error Id:50101)

If any of you BB user's have had this message when trying to use the Apps Store "Token Has Expired,please login. (Error Id:50101)"  I found that there is very limited post or none at all. However I did find that at the Knowledge Base of BB there is mention about the SIMM card.. that turned on a lightbulb for me.. That said. Went to my ATT store and swaped out my SIMM card and that Fixed the Problem with the Error message that "Token Has Expired" and preventing me from downloading apps.. Just wanted to share this info.. :smileyhappy:  There may have been an easier way if I know where and how to change settings on or in the SIMM card on my 9810 Torch.. but for me this was a faster fix, etc.

When I called AT&T the day before the tech really did not have a clue or did not understand my problem.. 


Enjoy FYI  :smileyhappy:

Hall of Famer II
Posts: 50,247
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (

Re: Token Has Expired,please login. (Error Id:50101)

Hi there!

There are dozens (more?) of threads on this site with that particular problem, and indeed yes with no real solutions that I can recall. Your's is the first! Thanks for passing it on for the rest of the community to benefit from.

Cheers and enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Posts: 4
Registered: ‎07-22-2012
My Device: Torch 9810

Re: Token Has Expired,please login. (Error Id:50101)

Thanks and It's Great that we can help one another... MU2flyer
Posts: 13
Registered: ‎08-19-2011
My Device: Q5

Re: Token Has Expired,please login. (Error Id:50101)

Lets see if it can solve an "No Cached Credentials - error ID 40721" . THis link was suggested by http://supportforums.blackberry.com/t5/user/viewprofilepage/user-id/38357