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BlackBerry® Torch™

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New Member
jrukma
Posts: 1
Registered: ‎05-09-2011
My Carrier: Smartone

Re: Torch 9800 Camera Issue.. RIM please help!!!

Had no problem with camera since we bought it last Nov. Just happened last Saturday 7 May 2011. Whenever I choose camera, it shows blank screen. Camera button become grey and couldn't be chosen. Error message "Could not start the camera. Close other applications and try opening the camera again". I did close all opened application and made no different. Also try to do what suggested in this forum with no result.

Please help if anyone have solve this problem.

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New Member
WJ_Tech
Posts: 1
Registered: ‎05-16-2011
My Carrier: AT&T

Re: Torch 9800 Camera Issue.. RIM please help!!!

My camera worked perfectly until I upgraded my OS from bundle 695 to 2342. Now it's intermittent. Similar to others, the video camera works fine. From the video camera screen, if I select camera from the menu, it always works. Eager to see a fix.
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New Contributor
chickenhead
Posts: 9
Registered: ‎06-02-2011
My Carrier: Vodafone

Re: Torch 9800 Camera Issue.. RIM please help!!!

I have a similar problem. When I press the button to take a shot the picture hangs, then about 5 seconds later the shutter sounds goes, then the camera mode freezes up. PLEASE RIM, sort this one out!

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New Contributor
chickenhead
Posts: 9
Registered: ‎06-02-2011
My Carrier: Vodafone

Re: Torch 9800 Camera Issue.. RIM please help!!!

I have just updtaed the OS from 6.0.0.246 to 6.0.0.546 ("bundle 2475") and things seem to be working now.

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Contributor
jtibu
Posts: 11
Registered: ‎11-17-2010

Re: Torch 9800 Camera Issue.. RIM please help!!!

Hi, chickendhead, could you tell me where can I download this Update 6.0.0.546?
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Forums Veteran I
Boomer56
Posts: 2,090
Registered: ‎11-09-2010
My Carrier: AT&T

Re: Torch 9800 Camera Issue.. RIM please help!!!


jtibu wrote:
Hi, chickendhead, could you tell me where can I download this Update 6.0.0.546?

You can download the OS here:  http://www.vodafone.de/business/blackberry-support/blackberry-torch-9800_158961.html

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New Contributor
chickenhead
Posts: 9
Registered: ‎06-02-2011
My Carrier: Vodafone

Re: Torch 9800 Camera Issue.. RIM please help!!!

I upgraded via the BB desktop software. Plugged in and it told me an update was available
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New Member
ragilinsan
Posts: 1
Registered: ‎10-26-2011
My Carrier: student

Re: Torch 9800 Camera Issue.. RIM please help!!!

my torch's zoom camera does'nt work  :No:

anybody can fix that ?

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