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BlackBerry® Torch™

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New Contributor
Posts: 6
Registered: ‎07-25-2013
My Device: Blackberry Torch 9800
My Carrier: Orange

Torch 9800 Car charger

I am also having the same problem, my wife and chldren have a Curve and they charge fully but mine does not, not really a good advert for upgrading my Blackberry or even stay with them and this is my third. Any downloads to resolve the situation please?

Thanks

Nick
Super Contributor
Posts: 254
Registered: ‎07-01-2013
My Device: Q10
My Carrier: Telus

Re: Torch 9800 Car charger

Are the batteries the same?  Trying swapping batteries?  Otherwise get a new geniune battery.

 

Also what happens if you try charging the bad phone at home?  Does the situation improve?

New Contributor
Posts: 6
Registered: ‎07-25-2013
My Device: Blackberry Torch 9800
My Carrier: Orange

Re: Torch 9800 Car charger

Hi

 

The battery is a new genuine one which I bought a few weeks ago and the problem was the same with the previous battery which came with the device from new.

 

The phone charges perfectly at home via the Blackberry charger plugged into the mains,  and as said my children's Curve charges on the car charger which means that the charger does work.

 

It gives out a rather lengthy message about not charging and USB ports etc.

 

Thanks

 

Nick

New Contributor
Posts: 6
Registered: ‎07-25-2013
My Device: Blackberry Torch 9800
My Carrier: Orange

Re: Torch 9800 Car charger

Hi

 

I went on You Tube Tube to:

 

http://www.youtube.com/watch?v=4x0h0XDev7k

 

I am pleased to say that all is now working fine and I have learnt to be a hacker!

 

Thank you